Last updated: June 2026
Maevi Health operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Maevi Health is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card, debit card, and financial account numbers, payment card information, transaction details, and other payment details.
- Account information including your username, password, security questions, preferences and settings.
- Transaction information including the items you view, put in your cart, or purchase, return, exchange or cancel.
- Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
- Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
- Usage information including information regarding your interaction with the Services.
Personal Information Sources
We may collect personal information from the following sources:
- Directly from you when you visit or use the Services, communicate with us, or otherwise provide your personal information.
- Automatically through the Services from your device when you use our products or services or visit our website, including through the use of cookies and similar technologies.
- From our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From our partners or other third parties.
How We Use Your Personal Information
We may use personal information for the following purposes:
Provide and Improve the Services. We use your personal information to process your payments, fulfill your orders, send notifications related to your account, manage returns and exchanges, and create a customized shopping experience for you.
Marketing and Advertising. We may use your personal information to send marketing, advertising and promotional communications by email or other channels, and to show you relevant advertisements based on your activity.
Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure shopping experience, and detect or take action regarding possible fraudulent or malicious activity.
Communicating with You. We use your personal information to provide customer support and maintain our relationship with you.
Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
We may disclose your personal information in certain circumstances, including:
- With Shopify, vendors and other third parties who perform services on our behalf (e.g. payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct or consent to our disclosure of certain information to third parties.
- In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, or to enforce our terms and protect our rights.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, please visit the Shopify Consumer Privacy Policy at privacy.shopify.com.
Third Party Websites and Links
The Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Information you provide on public or semi-public venues, including social networking platforms, may also be viewable by other users without limitation as to its use.
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us to request that it be deleted.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee perfect security. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights in relation to your personal information:
- Right to Access / Know — You may request access to personal information we hold about you.
- Right to Delete — You may request that we delete personal information we maintain about you.
- Right to Correct — You may request that we correct inaccurate personal information we maintain about you.
- Right of Portability — You may request a copy of the personal information we hold about you.
- Right to Opt Out of Sale or Sharing for Targeted Advertising — Depending on where you reside, you may have a right to opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes.
- Managing Communication Preferences — You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails.
You may exercise any of these rights by contacting us at info@trymaevi.com.
Complaints
If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.
Contact
If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at info@trymaevi.com.